RESIDENT HELP ROUTING
Public, source-linked routes for residents facing housing instability, a mobile-home closure, code or water concerns, or a legal problem. This page does not collect, upload, or store personal information.
No form, upload, or account is required on this site. Preserve documents for yourself and use redacted copies if you decide to seek help or speak publicly.
Start here for an immediate housing problem, a court notice, or a local service referral. Contacting a provider does not guarantee shelter, payment, or representation.
Scope: Miami-Dade shelter and homelessness-prevention intake.
When to use: Use when you need shelter or are at risk of losing housing.
Limit: An outreach specialist can assess options, but a bed, payment, or placement is not guaranteed.
Contact: Call 1-877-994-4357 or 305-375-CARE (2273).
Scope: Miami-Dade referral service for shelter, rent or utility help, food, benefits, and legal services.
When to use: Use when you need help finding the right local program quickly.
Limit: 211 makes referrals; local programs set their own eligibility, funding, and capacity.
Language: English, Spanish, and Haitian Creole.
Contact: Dial 211, available 24 hours a day.
Scope: Miami-Dade service and code-reporting route for neighborhood conditions, including residential mobile-home concerns.
When to use: Use promptly for a code, water, sanitation, or other neighborhood condition; use emergency services for immediate danger.
Limit: Anonymous complaints generally proceed only when there is an imminent threat or destruction; other reports may require contact information.
Language: English, Spanish, and Haitian Creole; Florida Relay 711.
Contact: Report online, call 311 in Miami-Dade, or call 305-468-5900 from outside the county.
Scope: Free civil legal-services intake for qualifying low-income Miami-Dade and Monroe residents.
When to use: Use promptly if you have eviction papers, a lockout threat, or a displacement notice.
Limit: An application does not guarantee that the organization can represent you.
Language: Spanish and Kreyòl information pages are available on the site.
Contact: Apply through the service website or call 305-576-0080.
Scope: Housing representation for qualifying Miami-Dade residents.
When to use: Use promptly when a housing dispute may need legal help.
Limit: Eligibility, case type, and available capacity determine whether representation is offered.
Contact: Use the housing page’s online application for free legal-representation screening.
These are state-level routes for a park closure, a mobile-home dispute, legal information, or benefits. Read each program’s limits before relying on it.
Scope: Potential relocation or abandonment assistance for some registered mobile-home owners after a qualifying change in park land use.
When to use: Use as soon as possible after receiving a closure or change-of-use notice.
Limit: The program lists specific requirements and exclusions, including limits for renters and nonowners; assistance is not automatic.
Language: English and Spanish forms are available.
Contact: Review eligibility and forms at fmhrc.org.
Scope: State information and complaint pathways concerning parts of Florida mobile-home law and regulation.
When to use: Use to understand the Division’s role or identify a possible complaint route.
Limit: The Division has limited jurisdiction and does not resolve every private dispute; it is not a substitute for legal advice.
Contact: Use the Division’s official FAQ and complaint route.
Scope: Florida legal information and connections to local legal-help providers, including housing and eviction topics.
When to use: Use to prepare questions or find local legal assistance.
Limit: Information is not legal advice, and a provider’s intake process does not guarantee representation.
Contact: Use the statewide legal-information site and provider finder.
Scope: Florida portal for programs including SNAP, Medicaid, and Temporary Cash Assistance.
When to use: Use when you may need public benefits while dealing with housing instability.
Limit: Each benefit has separate eligibility rules, required documents, and processing times.
Contact: Apply for or manage benefits through the official online portal.
For residents outside Florida, start with local legal aid and housing counseling. Organizing resources can help early, but are not emergency relocation services.
Scope: National finder for independent civil legal-aid organizations in every state, D.C., and U.S. territories.
When to use: Use promptly if you have a closure notice, eviction papers, or another legal housing problem.
Limit: Each local provider has its own eligibility rules, case priorities, and capacity.
Contact: Use the online finder to locate civil legal aid near you.
Scope: National HUD-approved housing counseling, including rental, eviction, and homelessness topics.
When to use: Use when you need housing-stability counseling or help understanding options.
Limit: Counseling is not necessarily legal representation, direct financial aid, or emergency housing.
Contact: Find a counselor online or call 800-569-4287; TTY 202-708-1455.
Scope: National connection to local housing, food, utility, and crisis-service referrals where available.
When to use: Use when you need to identify local services outside Miami-Dade.
Limit: Available services, eligibility, and languages vary by community.
Contact: Dial 211 or use the online local-service search.
Scope: National nonprofit support for resident-owned manufactured-home communities and early organizing pathways.
When to use: Use early if residents want to explore a long-term resident-ownership path.
Limit: It is not emergency shelter, legal representation, or guaranteed purchase or relocation funding.
Contact: Learn about resident-owned community support through the ROC USA website.
Use the Action page for a qualified public-record request, or review the source library before sharing information about the Soar Park application.